Terms and Conditions of using this service

• All FMI and Security must be removed or deactivated prior to collection
• All personal data left on a device will be wiped – There are no exceptions unless the repair is part of a data recovery service that must be pre-organised
• We take no responsibility for your personal data -  unless previously agreed the device will be wiped
• Missed collections are charged at £20 per visit
• Your Quotation is an estimate – If the device has further faults or damage TRS will update and discuss the options or additional cost with you prior to undertaking the repair
• Our  inspection and Logistic charges are non-refundable – If you decide not to go ahead with the repair for any reason the charges will not be refunded
• To undertake a repair you must agree in writing and make payment
• We offer a Three Month warranty on our repairs – this relates only to parts TRS have replaced
• Our repair services do not extend the manufacturers warranty
• In the unlikely event of a  device being lost in transit, TRS will process a Logistics Claim, Once this claim is completed we will endeavour to replace the device or offer a settlement figure.  This may take several weeks to finalise
• We aim to complete your repair within 3 working days from receipt ( not including shipping times ) however there can be delays with parts and logistics and it may take longer
• Upon TRS receiving your authorisation to proceed-  TRS will send you payment options, once payment is received TRS will organise a collection of the device

Please ensure the device is packaged securely in the packaging provided.

By reading the above you accept full responsibility of our T&C of this services.

The Repair Station 

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